When You Can and Can’t Get a Refund on Your Ticket
YOU CAN GET A REFUND: If the event you have booked is cancelled, rescheduled or has changed location, you are entitled to a refund of at least the face value of the ticket. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid.
YOU CAN GET A REFUND: If an event is rescheduled to another date, your tickets should be valid. If you can’t make the rescheduled date, then you’re entitled to a full refund.
YOU CAN’T GET A REFUND: If you’re unable to attend the event after you’ve purchased a ticket or if you’ve simply changed your mind about attending.
Alternatively, if you would like to apply your ticket to a future event (at the same ticket price), you can request that it be transferred by contacting Re-Find Health.